Tokyo Ramen Takeichi is renowned for its unwavering dedication to presenting authentic Japanese cuisine complemented by an equally good service culture. For them, the quality of the dish is as crucial as the quality of the service. So, how did the integration of a service robot support them in achieving this goal? Let's dive into this article to discover.
The Challenge:
At Tokyo Ramen Takeichi , a significant challenge emerged due to the lengthy distance from the kitchen to the dining area. Staff members were consistently occupied with the time-consuming task of delivering food from the kitchen to the customers and then returning with empty dishes. This routine was not only inefficient but also physically demanding.
Carrying heavy trays loaded with ramen dishes, each weighing approximately 5-6 kilograms, for more than 30 meters, particularly during extended shifts, proved to be an exhausting ordeal for the staff.
Keenbot T5: A Seamless Integration
The integration of the Keenbot T5 marked a significant shift in their service dynamics. This robotic solution enabled the staff to redirect their attention entirely towards customer engagement. Not only did this enhance the overall dining experience, but it also led to cost savings.
With the Keenbot T5 efficiently handling the transportation of dishes to and from the kitchen, the need for manual labor in this area was reduced. This reduction in staffing for dish transportation allowed the team to concentrate more on personal interaction with guests, ultimately contributing to an increase in food and beverage sales.
The Result? They Love It
Here’s the comment of Eddy Claes, the CEO of Nippon Dining:
“Employing “Takeshi" for the staff has been a tremendous benefit. We solved problems for our staff. Our teams main goal is to work with the customer, and this allows them to 100% focus on the customer, so their work satisfaction has increased a lot. The robot "Takeshi" is a part of the Tokyo ramen family.”
A Reflection: Your Thoughts?
Introducing Keenbot T5 can yield significant returns and substantial long-term benefits for restaurant owners. Their ability to enhance service efficiency and customer experience can lead to increased sales and reduced operation costs. This not only offsets the initial investment but also boosts overall profitability, making Keenbot T5 a smart financial decision for forward-thinking restaurant businesses.
If you're eager to explore how service robots can seamlessly integrate into your own restaurant, our dedicated team of professionals is ready to assist you. Contact us today for a complimentary product consultation, tailored specifically to your establishment's needs and requirements.
Don't miss this chance to transform your service and delight your customers in ways they've never imagined!
Why Choose NEOS Robotics?
(1) Comprehensive Robotic Implementation Solutions: Whether you have concerns about robot feasibility, kitchen and dining area connectivity, flooring, or space constraints, we've got you covered. We don't just offer robots; we provide holistic solutions tailored for the unique demands of each restaurant. Our expertise ensures seamless integration irrespective of architectural or logistical challenges.
(2) Hands-On Training: Our commitment extends beyond just equipment deployment. We provide comprehensive training for staff, ensuring they can comfortably and confidently interact with and manage the new robotic solutions. We believe in empowering your team for a smooth transition.
(3) Aftersale Support: Our relationship doesn't end post-purchase. NEOS Robotics is your partner throughout, providing consistent monitoring and support as your restaurant evolves and grows. With our UK Nationwide Support, you can be assured of timely assistance and guidance wherever your establishment is located in the country.
