Robot waiters are making waves in London, and you might have seen them popping up on your social media feed. Not only do they create memorable experiences for diners, but these robot waiters are great helpers for the restaurant and staffs in delivering top-notch service. Whether you're seeking a unique dining spot where robot waiters serve food right to your table or you're a restaurant owner looking to introduce one to your team, check out these five London restaurants where you can enjoy delicious food and the joy these cute robots bring to your table.
Dawat – Tooting
Address: 256-258 Upper Tooting Rd, London SW17 0DN
Image Source: @jayverified__ (Instagram)
Dawat in Tooting is a must-visit for anyone craving Pakistani flavours with a modern twist. Known for its rich, Mughal-inspired cuisine, Dawat serves up aromatic biryanis and flavourful curries, all delivered to your table by their charming robot waiter, BellaBot - nicknamed “Zeeshan”. Zeeshan handles food service, delights customers with its unique birthday celebration feature - by bringing cakes to tables while singing a cheerful birthday song. If you’re looking to surprise a friend or family member, this playful addition makes Dawat a perfect spot for special celebrations.
Zeeshan (BellaBot) has also become a social media sensation, drawing in new visitors and attention online. Food blogger @jayverified__ remarked, "But before I even talk about their food for now I want you to enjoy this unique experience that I have never had in the UK. I had a robot serve me drinks and food at my request at any moment in time and this is all within the restaurant."
In fact, Dawat’s marketing team also creatively featured Zeeshan (BellaBot) in a viral TikTok post, capturing the robot as it delivered an engagement ring to a guest’s table. The creative post quickly took off, with over 2.4 million views and 360,000 likes, highlighting Dawat as a top destination for both great food and unforgettable experiences.
Robot Waiter - BellaBot
Hard Rock Café – Marble Arch
Address: The Cumberland Hotel, Great Cumberland Pl, London W1H 7DL
No doubt many are familiar with Hard Rock Café, but did you know they have two robot waiters that serve as great assistants for the staff - HolaBot and BellaBot? Known for its legendary memorabilia and high-energy atmosphere, the café is a popular spot for families, tourists, and rock music fans looking to enjoy delicious food in a lively setting.
In the large venue, the staff often found it time-consuming to move between the kitchen and the dining area during busy hours. By introducing HolaBot and BellaBot to the team, the former takes care of cleaning tables by assisting staff in transporting dirty plates back to the kitchen in one go. With a high carrying capacity of up to 60kg, it saves staff valuable time, allowing them to focus on fulfilling customers’ requests quickly.
BellaBot, on the other hand, serves as an entertainer and helps with food-running tasks to ensure that meals reach tables promptly and accurately. Combining functionality with fun, these robot waiters are an exciting addition that keeps service smooth, making Hard Rock Café a must-visit for anyone seeking a tech-enhanced dining experience in a legendary setting.
Din Tai Fung – Oxford Street
Address: Level 4, 400 Oxford St, London W1A 1AB
Head to Din Tai Fung on Oxford Street for some of the best dumplings in town and the chance to be served by their star robot waiters, HolaBot and BellaBot! Renowned for their famous Xiao Long Bao (soup dumplings), each dumpling is delicately rolled, filled, and meticulously folded with exactly 18 folds. This Taiwanese gem has always attracted a crowd, and the addition of robot service makes it even more exciting.
Like Hard Rock Cafe, Din Tai Fung relies on HolaBot to speed up table cleaning, while BellaBot reduces lengthy foot work by delivering dishes directly to customers' tables. This innovative approach ensures that service remains smooth and efficient during both peak and non-peak hours. HolaBot and BellaBot have quickly become stars of the restaurant, drawing influencers and food lovers who eagerly queue up to capture photos and videos with them.
Image Source: @therealfashionblogger (Instagram)
Royal China – Edgware Road, Kingsbury
Address: 399 Edgware Road, Kingsbury, London NW9 0FH
Royal China is London’s go-to spot for Cantonese cuisine, especially for dim sum lovers. Each day, their dedicated team of chefs prepares fresh dim sum, served from noon until 5 pm and featuring specialties like Steamed Seafood Dumplings with Spicy Sauce and Pan-Fried Fillet of Duck Breast Rolls.
At Royal China, you can enjoy expertly crafted dumplings while being served by Keenbot T5, the restaurant's sleek, innovative robot waiter that adds a playful twist to the dining experience. With expressive, changing eyes and a modern design, Keenbot T5 not only grabs attention but also delivers hot, freshly prepared dishes with impressive stability.
If you’re looking for a unique dining experience where delicious food meets innovative technology, Royal China is the place to be. As the first of its kind, this modern and aesthetic robot design is a perfect fit for restaurants in a variety of settings, making it a true standout in London’s dining scene.
Robot Waiter - Keenbot T5
Chop Chop by Four Seasons - Hippodrome
Address: Hippodrome, Cranbourn Street, London WC2H 7JH
Chop Chop by Four Seasons at The Hippodrome is a modern Chinese restaurant designed with interiors inspired by the nostalgic charm of Hong Kong. The menu features Four Seasons’ signature dishes, including its famous roast duck - named by The Financial Times as one of the best globally, and a variety of premium dim sum, with vegan options. To enhance the dining experience, Chop Chop introduced its robot waiter - HolaBot, nicknamed called “Chopi”, to assist with clearing tables and collecting dirty dishes.
Chopi’s presence has allowed staff to focus more on customer service while ensuring dirty plates are quickly cleared, enabling faster table turnover during peak hours. Similar to the robots used at Ding Tai Fung and Hard Rock Café, Chopi provides both support to the team and a unique experience for customers.
Robot Waiter - HolaBot
Why Choose Robot Waiters for Your Restaurant?
Each of these restaurants brings something unique to the table, from iconic dishes to vibrant atmospheres, now with a fun twist - robot waiters! Not only do they add a special touch to your dining experience, but these robots also come with entertaining features. For instance, if you give BellaBot a gentle tap on the ears, it reacts playfully and can even speak up to 10 different languages, including French, Korean, Japanese, and Arabic.
Robot waiters aren’t just about novelty, they help restaurants speed up service, reduce staff workloads, and create dining experiences that customers love to share on social media. As more restaurants in London explore the benefits of robotic service, diners are discovering the excitement of tech-enhanced dining. Are you a restaurant owner considering adding one to your team? Now is the time. At NEOS Robotics, we offer a range of service robots, each designed to meet different demands. Speak to one of our team today to discuss the most suitable robot for your business.
