BellaBot

Lift the robot from the force-bearing area above the base, keeping it balanced on both the left and right sides. Ensure the robot is upright during transportation, and never attempt to lift it by the tray or box.

Store robots and batteries in a dry place to prevent the intrusion of foreign objects such as rats and cockroaches.

Use a clean cotton cloth to wipe the robot.

It is recommended to inspect and clean trays, driving wheels, and auxiliary wheels at least once a week to ensure optimal performance.

If wheels are entangled or have debris, lift the robot and clean it up for smooth operation.

In case of malfunction, do not remove the screws or open the cover for repair without proper guidance. Seek assistance before attempting any repairs.

Address unexpected contaminations immediately to prevent sensor blockage and ensure the proper functioning of the robot. Use soft tissues or lens cleaning supplies for cleaning.

It is recommended to inspect and clean the visual sensor and 3D obstacle avoidance sensor at least once a week.

Yes, NEOS facilitates distribution, onsite installation, and support nationwide.

Apart from food delivery function, Keenbot T8 is also equipped with AI voice and a range of smart expressions to greet and interact with customers. It also has a birthday celebration mode where Keenbot T8 will cruise to the birthday host - a creative way to enhance dining experience which will help to improve the customers retention rate.

Keenbot T8 requires a minimum passage clearance of 60cm.

Keenbot T8 will indicate tray's number on its menu screen, alongside with the AI voice and tray's light to notifiy customers with their orders.

Certainly, our team can provide consultation and assistance with setting up the desired number of table mappings, allowing you the flexibility to adjust seating arrangements as needed during peak and non-peak hours.

Warning sound will be issued so waitress and customer will be made aware of the mistake, just like the self check out system in UK supermarkets!

Yes, NEOS offers a service to customise the shell of Keenbot T8 to match your branding. Our Studio Design Team will create a specific tone, color, shape or logo and submit it to you for approval before they put it on the robot.

Keenbot T8 is equipped with a 2+1 binocular vision plan, 204 degree dynamic real-time obstacle detection for safer, and more flexible travelling obstacle detection.

Keenbot T6 will indicate tray's number on its menu screen to notifiy customers with their orders.

Each tray can carry up to 10kg. Keenbot T6 has 4 trays in total.

Keenbot T6 requires a minimum passage clearance of 80cm

Warning sound will be issued so waitress and customer will be made aware of the mistake, just like the self check out system in UK supermarkets!

Certainly, our team can provide consultation and assistance with setting up the desired number of table mappings, allowing you the flexibility to adjust seating arrangements as needed during peak and non-peak hours.

Keenbot T6 can deliver food or drinks for up to 4 tables in one run.

Apart from food delivery function, Keenbot T6 is also equipped with AI voice and a range of smart expressions to greet and interact with customers. It also has a birthday celebration mode where Keenbot T6 will cruise to the birthday host - a creative way to enhance dining experience which will help to improve the customers retention rate.

Keenbot T6 is equipped with both LIDAR sensor and 3D camera to detect and avoid obstacles efficiently.

Yes, NEOS offers a service to customise the shell of Keenbot T6 to match your branding. Our Studio Design Team will create a specific tone, color, shape or logo and submit it to you for approval before they put it on the robot.

Yes, NEOS facilitates distribution, onsite installation, and support nationwide.

Yes, you may connect and play any music on KettyBot!

18.5" , perfectly adapt to the customer's angle of view.

Apart from cruise mode and customised AI voice, KettyBot is also equipped with entertainment functions such as dance, birthday celebration mode for customer interaction purposes.

Yes, KettyBot comes in yellow or white color.

An optional docking station is available for KettyBot, allowing the robot to recharge itself automatically when needed.

Thanks to KettyBot's compact size and C-shape body, it only requires a clearance of 55cm.

The average battery life is 8 hours.

Yes, it does.

Yes ofcourse. KettyBot is a great solution towards enhancing your reception engagement through its eye-catching customised advertisement screen as well as the AI voice for customer greeting purpose. Not only that, KettyBot is also equipped with a customised menu screen where you can set up different categories of information for customers to view and engage.

Yes, NEOS facilitates distribution, onsite installation, and support nationwide.

The average installation time is 3 hours, this includes robot mapping and user training. Our Customer Success team will work with you to schedule the best time to deploy KettyBot at your location without interfering with your daily operation.

Warning sound will be issued so waitress and customer will be made aware of the mistake, just like the self check out system in UK supermarkets!

BellaBot will be able to sense based on the weight.

BellaBot has a range of advanced sensors that allows a 0.5 second instant response for obstacle avoidance.

Each tray is 19.5” x 16” (50cm x 40cm). BellaBot has 4 trays in total.

The average installation time is 3 hours, this includes robot mapping and user training. Our Technical Team will work with you to schedule the best time to deploy BellaBot at your location without interfering with your daily operation.

All BellaBot's trays are equipped with light indicators. When delivering food to the designated table, the tray will light up to indicate customers' orders.

Certainly, our team can provide consultation and assistance with setting up the desired number of table mappings, allowing you the flexibility to adjust seating arrangements as needed during peak and non-peak hours.

Each tray can carry up to 10kg. BellaBot has 4 trays in total.

BellaBot can deliver food or drinks for up to 4 tables in one run.

BellaBot is designed mainly for food delivery function, with the aim of easing front of house efficiency in a larger restaurant. KettyBot is mainly designed for marketing purpose as it allows customised advertisement to be display at the front. However, it is also equipped with 3 trays to aid in food delivery function for smaller restaurant or cafe.

Yes, NEOS offers a service to customise the shell of BellaBot to match your branding. Our Studio Design Team will create a specific tone, color, shape or logo and submit it to you for approval before they put it on the robot.

Yes, NEOS facilitates distribution, onsite installation, and support nationwide.

Apart from food delivery function, BellaBot is also equipped with AI voice and a range of smart expressions to greet and interact with customers. It also has a birthday celebration mode where BellaBot will cruise to the birthday host - a creative way to enhance dining experience which will help to improve the customers retention rate.

BellaBot has an adjustable speed of 0.5-1.2m/s.

HolaBot has an adjustable speed of 0.5-1.2m/s.

HolaBot's dimension is 542mm × 534mm × 1228mm. If you're unsure about whether the walkway space in your establishment can accommodate HolaBot, please contact our team for a quick consultation.

The average installation time is 3 hours, this includes robot mapping and user training. Our Technical Team will work with you to schedule the best time to deploy HolaBot at your location without interfering with your daily operation.

Certainly, our team can provide consultation and assistance with setting up the desired number of table mappings, allowing you the flexibility to adjust seating arrangements as needed during peak and non-peak hours.

Absolutely. HolaBot is designed to operate efficiently and unobtrusively, ensuring a seamless dining experience. Its silent mode of operation and discreet presence means it can clear tables without disturbing the flow of the event.

Yes, NEOS offers a service to customise the shell of HolaBot to match your branding. Our Studio Design Team will create a specific tone, color, shape or logo and submit it to you for approval before they put it on the robot.

HolaBot can work consistently with the same good service between 10-24 hours.

HolaBot is versatile and can perform efficiently in diverse scenarios such as events, catering services, buffet restaurants, and even hospitals. For further consultation or to understand how HolaBot can best benefit your specific business, please feel free to contact our team.

HolaBot simplifies the table clearing process. Once a table is vacated, HolaBot is deployed to assist staff in collecting dishes, utensils, and any waste. Its high carrying capacity allows it to clear multiple tables without frequent returns to the kitchen, thereby speeding up table turnover. Efficiency: This significantly speeds up the table turnover rate, resulting in reduced customer wait time and improved service efficiency. Staff Wellbeing: By taking over the physically demanding task of table clearing, HolaBot reduces the workload on waitstaff. This can lead to improved job satisfaction and overall wellbeing of the staff. Hygiene: HolaBot's design minimizes the risk of spillage and cross-contamination, thereby maintaining a high standard of cleanliness and hygiene in the restaurant. By transforming the process of table clearing, HolaBot provides a win-win situation for both the restaurant and its employees.

Yes, NEOS facilitates distribution, onsite installation, and support nationwide.

HolaBot is specifically designed to enhance front-of-house efficiency by streamlining the table clearing process across various settings such as restaurants, events, and lounges. Featuring water-resistant cabins and an ultra-high carrying capacity, it aims to reduce table turnaround time and customer wait time, while prioritising exceptional hygiene standards.

BellaBot and HolaBot are both advanced robots designed to improve the front of house operations in hospitality settings, but each excels in different areas: BellaBot specialises in food delivery and serving functions, contributing to a unique dining experience with its friendly interface. It is specifically designed to interact with customers with its additional entertainment function such as birthday celebration, offering a novel 'served by robot' experience. On the other hand, HolaBot is engineered for heavy-duty operations, specifically focusing on table clearing - an important assistant for the staffs. With its water-resistant cabins and high carrying capacity, it reduces table turnover and customer wait time significantly. Moreover, its commitment to high hygiene standards contribute to an overall improvement in customer satisfaction.

Keenbot T5 will indicate tray's number on its menu screen to notifiy customers with their orders.

Keenbot T5 requires a minimum passage clearance of 80cm

Warning sound will be issued so waitress and customer will be made aware of the mistake, just like the self check out system in UK supermarkets!

Keenbot T5 is equipped with both LIDAR sensor and 3D camera to detect and avoid obstacles efficiently.

Certainly, our team can provide consultation and assistance with setting up the desired number of table mappings, allowing you the flexibility to adjust seating arrangements as needed during peak and non-peak hours.

Each tray can carry up to 10kg. Keenbot T5 has 4 trays in total.

Yes, NEOS offers a service to customise the shell of Keenbot T5 to match your branding. Our Studio Design Team will create a specific tone, color, shape or logo and submit it to you for approval before they put it on the robot.

Keenbot T5 can deliver food or drinks for up to 4 tables in one run.

Apart from food delivery function, Keenbot T5 is also equipped with AI voice and a range of smart expressions to greet and interact with customers. It also has a birthday celebration mode where Keenbot T5 will cruise to the birthday host - a creative way to enhance dining experience which will help to improve the customers retention rate.

Yes, NEOS facilitates distribution, onsite installation, and support nationwide.

Keenbot W3 is equipped with both LIDAR sensor and 3D camera to detect and avoid obstacles efficiently.

Keenbot W3 can accommodate the demands of up to four rooms in a single trip, with a high loading capacity of 20kg, making it an ideal room service assistant.

Yes, NEOS offers customisation service for the shell of Keenbot W3 to match your branding. Our Studio Design Team will create a specific tone, color, shape or logo and submit it to you for approval before they put it on the robot.

Apart from delivery function, Keenbot W3 is also equipped with AI voice and a range of smart expressions to greet and interact with customers. Beyond hotel scenario, W3 is also adaptable to various environments including hospital and fine dining scene, making it an excellent addition towards new guests experience.

Keenbot W3 requires a minimum passage clearance of 80cm.

Keenbot W3 will display the compartment number on its screen to notify guests.

Yes, NEOS facilitates distribution, onsite installation, and support nationwide.

Keenbot W3 is equipped with advanced programming system that enables it to autonomously navigate lifts within your building. Our experienced technician team will work with your lift provider to ensure a seamless integration of the robot.

Yes, the cabins come with four compartments and can be adjusted based on your preference.